Category: Hosting

How Do I Control Spam on My Hosting Account?

Short answer: Open Spam Control in your control panel at controlpanel.infosaic.com and pick one of three things to do with mail identified as spam: leave it in your inbox (the default), send it to your bulk folder (recommended), or delete it before it arrives. Applies to: Infosaic web hosting email · all mailboxes on the…

Viewing Your Billing History and Paying Invoices

Short answer: Sign in at controlpanel.infosaic.com and open the billing section. It does two things: it shows every billing transaction on the account, and it lets you pay open invoices directly. Applies to: All Infosaic hosting accounts The billing interface in your control panel is where the money side of the account lives. It is…

Setting Up Automatic Payments for Your Hosting Account

Short answer: Sign in at controlpanel.infosaic.com and open Credit Card Update under Billing Management. Entering a card there authorises us to bill it automatically — monthly or annually, depending on your package and term. To change the card, overwrite the details. To stop automatic billing, choose no autobill. Applies to: All Infosaic hosting accounts Automatic…

Keeping Your Contact Information Up to Date

Short answer: Sign in at controlpanel.infosaic.com and open Contact Information in Account Management. The email address is the field that matters most — it is how we contact you about renewals, invoices, maintenance and anything wrong with your account. Applies to: All Infosaic hosting accounts This is the least interesting page in the control panel…

How Do I Modify My Domain MX Records?

Short answer: If your domain is registered with Infosaic, change MX records yourself at mydomain.infosaic.com — sign in with your domain name and hosting password. If your domain is registered elsewhere and merely pointed at our DNS, open a support ticket with the MX details and we will enter them for you. Applies to: Infosaic…