Category: Hosting

How Do I Set Up an Email Address?

Short answer: Sign in at webmail.infosaic.com with your administrative email address, then go to Settings (the gears icon) → Domain Settings → Users → Add New. The mailbox works the moment you save it. Applies to: Infosaic web hosting · adding and managing mailboxes Shortly after signing up you are given one administrative email address…

What Are Your Mail Server Names?

Short answer: On shared hosting, the mail server is mail.infosaic.com — the same name for incoming and outgoing, POP3, IMAP and SMTP. On a VPS or dedicated server running SmarterMail, it is mail.yourdomain.com instead. Applies to: Infosaic web hosting · VPS and dedicated servers · any mail client Every mail program asks for a server…

Configuring Email on Your Computer, Phone or Device

Short answer: Use mail.infosaic.com for both incoming and outgoing mail. Your username is your full email address, tick “My outgoing server requires authentication”, and use the SSL ports — SMTP 465, POP3 995, IMAP 993. Those four things account for almost every setup problem. Applies to: Infosaic web hosting email · Outlook, Apple Mail, iPhone,…

How to Add a Mailbox on Your Own Domain

Short answer: If email on your domain is part of your service, mailboxes are managed under Email Administration in the control panel. Add the mailbox there, then set it up in Outlook or on a phone using the server settings shown alongside it. Applies to: Infosaic accounts that include email on your own domain Email…

Using File Manager in the Control Panel

Short answer: File Manager in your control panel browses the files on your server from an ordinary web page. It is not how you should work day to day — but when you cannot open a session at all and someone needs a document now, it is the tool that saves the afternoon. Applies to:…