Short answer: Full webmail from any browser, spam and content filtering at both domain and individual level, auto-responders, an online address book, spell checking and folder auto-clean. Whoever administers the domain also gets mailing lists, domain aliases, catch-all addresses, per-user statistics and bandwidth reporting — all through the browser, from anywhere.
Applies to: Infosaic web hosting email · mailbox users and domain administrators
Most people use two features of their mail service and never discover the rest. This is the short tour, split by who it is for: things that help you as a mailbox user, and things that help whoever looks after the domain.
Everything here is browser-based, which is the point worth holding on to. Neither you nor your administrator has to be at a particular computer to change anything.
For everyday mailbox users
- Webmail from any browser, at webmail.infosaic.com — check your mail from any computer, at any time, without setting anything up.
- Spam filtering using Bayesian filtering and SPF, controllable at your own level as well as the domain’s.
- Content filtering, so messages matching rules you define are sorted, moved or discarded automatically.
- Auto-responders for holidays and staff changes.
- An online address book, available wherever you sign in.
- Spell checking in several languages, and support for foreign character sets when composing and reading.
- A drafts folder, so a half-written message survives being interrupted.
- Folder auto-clean, which keeps folders from growing without limit — useful on Sent and Deleted, which are what usually fill a mailbox.
- A multi-language webmail interface.
If you would rather use Outlook, Apple Mail or your phone’s built-in app than the browser, all of it works over POP3 and IMAP too.
For whoever administers the domain
- Domain-wide spam defaults, so new mailboxes start with sensible settings instead of each user configuring their own.
- Mailing lists, with optional digest mode for people who would rather have one message a day than twenty.
- Per-user statistics, which answer questions about who is actually using what.
- Domain aliasing, so mail to a second domain lands in the same mailboxes.
- Catch-all aliases, which collect anything sent to an address that does not exist.
- Bandwidth tracking, so mail usage can be seen alongside everything else.
- Adding and removing mailboxes, and configuring settings for the domain as a whole.
Because it is all browser-based, none of this requires access to a particular machine — which matters when the person who set the domain up is not the person maintaining it three years later.
Catch-all addresses are a mixed blessing. They stop mail to a mistyped address bouncing, but they also collect every spam message sent to every guessed name on your domain. Use them deliberately, and check the mailbox they feed.
Getting to it
- For webmail, go to webmail.infosaic.com and sign in with your full email address and password.
- For mailbox and domain administration, sign in at controlpanel.infosaic.com and open the email section.
- For a mail program on your computer or phone, use mail.infosaic.com as both incoming and outgoing server.
Setting up a mail program is covered separately, including the ports and the authentication settings that trip people up.
Questions and answers
Can I check my Infosaic email from a web browser?
Yes. Webmail is available at webmail.infosaic.com from any computer, at any time.
Can I filter spam myself, or is it set for the whole domain?
Both. Spam and content filtering work at domain level and at individual user level.
Does the mail service support auto-responders?
Yes, which is the usual way to handle holidays and staff who have left.
Can I run a mailing list?
Yes. Mailing lists are available, with an optional digest mode.
What is a catch-all alias?
An address that collects mail sent to any name at your domain that does not exist. Useful for typos, but it also collects spam.
What is domain aliasing?
It lets mail sent to a second domain arrive in the same mailboxes as the first.
Can I use Outlook or my phone instead of webmail?
Yes. The service works over POP3 and IMAP using mail.infosaic.com.
What does folder auto-clean do?
It keeps folders from growing indefinitely, which is most useful on Sent and Deleted items.
Related articles
- Configuring email on your computer, phone or device
- How do I control spam on my hosting account?
- How do I set up an email address?
- What are your mail server names?
- Why am I getting “550 Authentication is Required for Relay”?
- How do I manage my account and access my control panel?
Still stuck?
Open a support ticket from your hosting control panel at controlpanel.infosaic.com — that is the fastest route, because it reaches the team who can already see your account. You can also email [email protected].