Category: Hosting

How Do I Upload My CSV File of Subscribers?

Short answer: Sign in as the domain administrator, open Settings, expand Domain Settings → Mailing Lists, select your list and click Edit, then Manage → Subscribers. Add addresses one at a time with New, or import many at once from a CSV file. The file must contain a column named EmailAddress — that is the…

Mailing List Settings Explained

Short answer: Four settings decide how a mailing list behaves. Name becomes the list’s email address. Moderator is the owner, and must be a user in your domain. Password optionally restricts who can send to it. Allowed Posters is the important one — anyone, subscribers only, or moderators only. Applies to: Infosaic web hosting email…

Fighting Spam in Webmail: Trusted Senders and Filter Weights

Short answer: Two tools. Trusted Senders guarantees a particular address or domain reaches your inbox — Settings, Trusted Senders, New. Filtering lets you override the default spam thresholds and choose what happens at low, medium and high probability. We recommend the defaults; if you do change them, send to junk rather than delete while you…

Can I Use a POP3 or IMAP Mail Client With Infosaic?

Short answer: Yes. Microsoft Outlook, Mozilla Thunderbird, Apple Mail, the built-in mail app on any phone, or any other POP3 or IMAP client will send and receive using your Infosaic mailbox. Use mail.infosaic.com for both incoming and outgoing, and remember that outgoing authentication is always required. Applies to: Infosaic web hosting email · computers, phones…

Which Mail Solution Is Included With Infosaic Web Hosting?

Short answer: An enterprise mail solution from SmarterTools called SmarterMail, with web-based email included in every package. The number of mailboxes depends on your package; each account gets 200 MB, within a package total of 1 GB (Basic), 2 GB (Standard) or 3 GB (Advanced). VPS customers get their own SmarterMail installation, sized to the…