Blog

How Do I Modify My Domain MX Records?

Short answer: If your domain is registered with Infosaic, change MX records yourself at mydomain.infosaic.com — sign in with your domain name and hosting password. If your domain is registered elsewhere and merely pointed at our DNS, open a support ticket with the MX details and we will enter them for you. Applies to: Infosaic…

How Long Does DNS Take to Propagate?

Short answer: Usually no more than a few minutes. The old rule of 24 to 48 hours is out of date. If the domain is registered through us, changes are effectively immediate once the account is set up, because our registrar runs real-time DNS. If a change looks like it has not happened, close every…

How Do I Update My Domain WHOIS Contact Information?

Short answer: If the domain is registered through Infosaic, go to mydomain.infosaic.com and sign in with your domain name and hosting password. If you have a domain reseller account, manage it at www.infosaicdomains.com. Do not do this immediately before a transfer — a WHOIS change locks the domain for 60 days. Applies to: Domains registered…

How Can I Renew My Expired Domain Name?

Short answer: Pay the renewal. The domain is on hold from the expiry date, and paying renews it for a further year from the date it expired. If it was registered through us, we can usually recover it at normal cost for 15 to 30 days after expiry; once it goes into redemption the registry…

Can I Transfer an Expired Domain Name?

Short answer: No. While a domain has an outstanding renewal invoice against it — which is what expiry creates — no registrar will release it. Renew it with the current registrar first, then wait 45 days before transferring, so you do not lose the year you have just paid for. If the site needs to…