Category: Technical Support

Can you help me move my website to your servers?

Yes! Our professional support team can assist you with the move of your website to our servers. After you have signed up for hosting, please contact our support team either through the hosting control panel or by emailing [email protected] and we’ll assist you with moving your existing website to our servers.

Do I have to sign a contract?

No, you do not have to sign a contract, but you do have to agree to our hosting terms and conditions. We have month-to-month packages as well as annual packages. If you pay up-front for a year, you are committing to a year which gives you the discounted pricing.

Can I upgrade my hosting solution without a penalty?

You can upgrade to a new product at anytime, and we will simply prorate the charge.

How do I contact tech support?

How do I contact tech support? Common Questions for New Hosting Accounts If you have a tech support question or need, please open a support ticket through the Infosaic Hosting Control Panel for quick resolution – https://controlpanel.infosaic.com   Please feel free to call 614-855-7084 if you have a question regarding the status of your open…